Terms and conditions

Shipping policy

  • Turn over time on orders is up to 5 business days. Please keep in mind we are a small family based business and items are handmade on the sunshine coast, Australia, we do our best to get your order to you as quickly as possible and we appreciate your patience during busy times. After your order has been dispatched you will receive an email with a tracking link included, this will allow you to follow your deliveries progress.

  • All orders are processed on receipt of payment.

  • postage will not include insurance on your goods, although we will do as much as we can. If your parcel is lost we are unable to cover the cost of lost parcels, unless insurance is selected. Please contact us via email if you would like insurance on your postage -sales@ittybittybums.com.au

  • International shipping charges do not include any customs or duty charges that may be due in a particular country. We have no control over those charges and they are the sole responsibility of the person placing the order. By Completing your order you are agreeing to accept these charges if they occur.

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